For partners
Your care ends at discharge. Grief does not.
LumenUs supports families from a serious prognosis through the long arc of loss, carrying your name the whole way.
- Your name, from prognosis through the arc of loss
- Free for every family
- No new systems and no clinical load for your team
Current state of care
Support arrives, and then it stops.
Before the loss, as a family begins grieving what is coming.
As families are discharged.
After the service ends.
After the claim is paid.
After bereavement leave runs out.
Grief begins before the loss and does not end at an anniversary. LumenUs holds the relationship open across that whole arc, so the families you served are never left to find their way alone.
A promise to every family. Funded by no one.
Up to one year
The bereavement care hospices stand ready to give each family after a loss.
42 CFR 418.64(d)
$0
What Medicare provides to fund that care. Statute prohibits separate payment.
Social Security Act 1814(i)(1)(A); MedPAC, 2025
23 percent
Hospices able to deliver intensive bereavement care in a national survey.
Barry et al., Medical Care, 2012
Your teams want to give every family this care. The system gives them nothing to do it with. LumenUs makes the promise deliverable, with support families actually use.
What your families receive
Care they can feel, from the first day forward.
A guided path
From the first days through the long arc of loss, calm and step by step.
The circle of verified support
Matched grief therapists, attorneys, financial professionals, and end-of-life doulas, each with full context.
The practical weight, carried
The paperwork, accounts, benefits, and logistics a loss creates, organized and handled.
Emotional support, informed by grief science
Informed by modern grief science, with care routed to licensed clinicians.
What you get
A partnership that asks nothing new of your team.
Co-branded, under your name
Families experience it as an extension of the care you already gave them.
No extra work for your team
We carry the follow-through, so your staff can stay with what they do best.
Integrated into your workflow
It connects to your existing discharge or after-care process.
How it works
Four steps, and your care continues.
Integrate
We connect into your existing discharge or after-care workflow.
Activate
Families step into LumenUs the moment they leave your care. The foundation is free for every family.
Extend
Support continues through the long arc of loss: grief support informed by grief science, legal and financial guidance, and a verified network of professionals.
Measure
Engagement and outcome data, reported back to you.
You are how a family finds us. We are how your care continues.